Your comments are important and appreciated. If it's a question, we will try and respond or have the appropriate individual reply directly to you. If you've seen a member of the Peel Regional Police Service going above and beyond the call of duty, we want to know about it. We value our members' efforts and would like to recognize their personal actions and contributions.

We can be reached at:

Regional Municipality of Peel
Police Services Board
10 Peel Centre Drive
Brampton, Ontario
L6T 4B9

Phone (905) 458-1340
Fax (905) 458-7278

E-mail: info@peelpoliceboard.ca

If your query concerns a complaint, we would like to inform you about the Public Complaint Process.

Individual police services boards are responsible locally for establishing policy governing the administration of the complaints process. They are required to establish guidelines for dealing with complaints and to review the Chief of Police's administration of the complaints system.

The police services board receives regular reports from the Chief of Police as to how the system is functioning and what issues or trends have been identified based on the number and types of complaints.

Local boards are responsible for handling all complaints about the Chief of Police or Deputy Chief. The Board also receives written reports from the Chief of Police regarding:

• complaints dealing with policies of or services provided by the police service;
• the Chief's decision not to deal with the complaint because:
  a) it was filed six (6) months after the incident;
  b) the complainant was not directly affected by the circumstances; or
  c) in the Chief's opinion, the complaint is frivolous, vexatious or     made in bad faith.

For further information on the public complaints process in Ontario, please contact the:

Ontario Civilian Commission on Police Services
25 Grosvenor Street, 1st Floor
Toronto, Ontario
M7A 1Y6

In the Greater Toronto Area, call:
Telephone: (416) 326-1189
Fascimile: (416) 314-2036

Outside the Greater Toronto Area, call:
Toll-free: 1-888-515-5005
Toll-free fax: 1-888-311-7555